PHI-bearing workloads run in a dedicated cloud environment with AES-256 encryption at rest using customer-managed keys, TLS 1.3 in transit, multi-factor authentication and role-based access control. Generative AI processing is configured to opt out of data use and retention.
Core principle
Zero-Retention AI Architecture
Generative AI calls run with customer-data opt-out and zero-data-retention settings. PHI is never used to train public or commercial foundation models.
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